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Terms and Conditions

 

This Site Usage Agreement describes terms and conditions that govern your use of SPG Printing services.

SPG Printing is a print on demand company that operates with businesses & Individuals that outsource the printing and delivery process. SPG Printing manufactures the print on the product and can too drop ship it directly to the third parties (user clients) if requested.

SPG Printing Services

SPG Printing provides all around services for the second parties that are in need of manufacturing and too drop shipping. These are the services that are included in the final product size:

1. Product Creation. SPG Printing allows you to import your designs. Those designs you use for custom printing

Or you can send too your design by email to orders.spgprint@gmail.com for our printing services.

2. Manufacturing. We get the orders then you finalize the transaction. The orders received are instantly sent to our manufacturing team and are usually done within 2-5 business days.

3. Labeling. We have the ability to create and put on your trade mark on the products selected. However, this service is offered for additional costs.

4. Shipping to third parties. Once the products are manufactured, the orders are sent within selected shipping option to you or your client's physical shipping address.

Modification of the Rules

SPG Printing LLC reserves the right, at its sole discretion, to change or amend this Agreement at any time. You (the “User”) will be immediately notified either through user interface or an email notification if we do change or amend the Agreement. Your use of the services is strictly dependent on the up-to-date modifications of the rules. This means that you are always fully aware of the latest rules modification release. If you do not agree to any change or amendment to this Services Agreement, you must stop using the Product Creation features. Otherwise you are forced to be aware of the new rules.

Responsibility for the Content And Copyright

You are responsible for your use of the Site, for any Content you provide, and for any consequences there of. Any photograph, image, information, idea or other content you post to the SPG Printing through use of the Services including your photo gallery and images uploaded for the creation of custom products (“Products”) to be supplied SPG Printing to the customer, will be collectively referred as “Content”. Content that complies with the Terms may be used to create Products. Posting of Content not owned by you or which you have no permission to submit will be considered a violation of the Terms. You specifically represent that any Content is:

(*) your original work, or it is properly licensed, and does not violate the copyright or any other personal or property right of any third party;

(**) you have obtained any and all releases and permissions necessary for submitting the Content. You retain your rights to any Content you submit, post or display on or through the Services.

You may not use SPG Printing Services in connection with any Content or connection with any activity, that is sexually explicit or suggestive; unnecessarily violent or derogatory of any ethnic, national, racial, gender, professional, sexual orientation, disability; profane or pornographic, promotes alcohol, illegal drugs, tobacco, firearms/weapons (or the use of any of the foregoing); promotes any activities that may appear unsafe or dangerous; promotes any particular political agenda or message; defames, misrepresents, or contains disparaging remarks about other people or companies; infringes on the rights of any third party; or violates any law.

The Services are intended for personal use only. You may not use photos of celebrities or other famous individuals. If you create Products or any Content using the Services, you represent and warrant that:

(*) you have received all necessary releases and permissions to use, modify and reproduce any photos or materials used to create the Products or that you have personally taken the photos;

(**) your Creation does not violate, and its use will not violate, the rights of any third party. If it is determined that you have, at any time, violated any of the foregoing provisions, you may thereafter be legally responsible for the violating the copyright rules of the legal subjects mentioned above.

We may contact you or any third parties to verify the information you provide to us, the rights you have secured with respect to the Products, obtain additional commentary, and to film, record and make a record of any statements made by you or others in the course of our conversations or correspondence with you. We may also send you information and notices regarding your Products by email, telephone or other means based on the information you provide to us.

Decorating on customer supplied garments

At SPG Printing we highly recommend using our garments for customization. We know where they come from and they are made specifically for customization. However, if you insist to supply us with the garment to be customized we will do it. Shop rates will apply. You will also be subject to screen or other set up fees associated with producing your order. Please keep in mind the underage/spoilage rate when providing your own garments. We always recommend you provide extras. We will in no way be responsible for your garments for any reasons whatsoever regardless of fault. You are having us print them at your own risk. SPG Printing will not be responsible for decoration longevity, washouts, etc. on your customer supplied items.

Confidentiality

Confidential information includes all the non-public information provided by SPG Printing to you and otherwise. By this agreement you state that you will not disclose any Confidential Information to any third party and shall not use Confidential Information for any other purposes that are not stated in this legal agreement. Both parties acknowledge that they are aware of disclosing Confidential Information. This can lead to both monetary fine and even a court of competent jurisdiction.

Payments

SPG Printing has integrated two different ways to pay for the services fulfilled, Invoicing via email & printingspg.com with Credit/Debit card payment systems that allows your account to be charged automatically for all the shipments and charges. Whatever the payment method you choose you will be automatically charged for the complete order submitted to SPG Printing internal system. Unless otherwise stated the basic currency is set to U.S. dollars. The user is responsible for paying all fees, payments and applicable taxes that are associated with out Services Agreement. Discounts are eligible to use only to Users over certain number of t-shirts or other items. The discount tiers are listed on our Site and are subject to change over the period of time. The discount rates can be changed, cancelled or suspended at any time. By placing an Order you confirm that you are responsible for the item image content. Moreover, the source of the payment should be either your personal or if its not make sure you have the legal owner permission to use its payment source. SPG Printing may refuse to process a transaction for any reason or refuse to service anyone at its sole discretion. The company is not liable for the member or any third party because of suspending or refusing after the payment was done. The user is responsible for paying all the costs after SPG Printing receives an order. All the prices are stated in United States Dollars. Transaction for the order must be paid in full before the dispatch of your products.

Taxation

The product prices that are shown on the SPG Printing website are final and includes all the taxes in it. SPG Printing pays all the taxes that are related to the manufacturing. You (the owner of the website or individual user) are responsible for all the income got for the activities that has the direct connection with the SPG Printing print on demand services. As long as you intend to resell the products that you get from SPG Printing, you are responsible for all sales taxes. All the tax rates are dependent on the location of your residence. You have to be fully aware that you are responsible to pay taxes for your local authorities for the income got from the activities related to the sales of the SPG Printing products.

Returns Policy for Customized Items

SPG Printing is only responsible to refund money missing, or broken items on print errors or embroidery errors like changing the customer’s logos, colors or fonts.  In this case the customer should return the product to SPG Printing manufacturing warehouse where the item would be reviewed and changed to new product.  At SPG Printing once approved all sales are final , we don’t accept returns since all items are specifically customized for each customer and cannot be sold to any other person. If a customer is not happy with the overall view, comfort or any other reasons that are not design errors as mentioned above, SPG Printing will not be responsible to refund any money to the customer. At SPG Printing we make sure that the final customer is aware of the product’s quality, item size and print. If a customer provides their own items SPG Printing will not be responsible for any damage or issues that can happen to their items, at SPG Printing the user can purchase the items where we know how each an every item reacts to the specific choice of customization and we prefer using our own items which are always offered to the customers first.

Deliveries

We are able to deliver the products to all states of the USA. Delivery price depends on the delivery location and quantity and sort of products. There may be some exceptions that are additionally charged in cases there the reach of delivery destination is difficult to access and require special attention. Standard delivery costs are shown on our checkout page. You can also check the delivery prices on the Menu Tab called “Shipping Rates”. All the information asked on the checkout page must be filled in precisely and accurately.

Description and Authentication of the Products

SPG Printing is committed to fulfill the products quality requirements that are stated in the “Products” section. The liability to guarantee the exact size, color and quality is guaranteed by this Agreement. We highly recommend of taking the products testing package to evaluate the selling product quality and appearance before you sell it to your customers. We use the best efforts to provide you with the best images and descriptions of the products selling, however we cannot guarantee that colors and details in website are identically the same as represented in the site.

Labeling and Trade Marks

SPG Printing suggests you to use the trade marks and labels that ownership belongs exclusively to you (Member). If you have want to use your own brand signs on the SPG Printing products, you should send the statement that indicates your exclusive rights to use, distribute and sell the products under that particular trade mark.

General

The Agreement indicates that User is fully aware of the rules and is intended not to violate any of the Terms of Services. This legal agreement does not create any of partnership or joint venture relationship. Member of the site guarantees that he has all the required permissions to use the customers personal and payments information. If a dispute arises between you and SPG Printing you are strongly encouraged firstly to contact us to seek a resolution. Our primary mission is to end up any disputes arisen in a friendly way. If there is no possibility to end up the conflict without a third party participation, then the legal process should begin.

Dispute Resolution

Any conflict arisen between SPG Printing and one of the customers are welcome to be discussed in private and friendly way. If there are any claims that SPG Printing has offended its stated rules, the customer has the right to require a compensation for the damage made. All the other situations there one of the conflict sides are not content about the conditions of the agreement, then legal procedures should begin. Please make sure that before you give the statement to the court, you have properly explained the situation to the SPG Printing's support team. Most of the times this would save you time. SPG Printing respects its clients and values full awareness between two sides.

Representations and Warranties

Each side (SPG Printing and the Client) after the client signs up has warrants and guarantees to each other that: both has the right to behave in any way, except that which is opposite to the Terms & Conditions. The obligations that are effective under SPG Printing Terms and Conditions policy can not be duplicated with any other agreement. This means that then conflict arisen any other legal documents will not be used except SPG Printing Terms and Conditions and Legal ordinances Terms and Conditions are legal and valid obligation for both of the parties that entered the legal agreement. SPG Printing users to the website represent and warrant that:

You will not use copyright, trademark, patent, trade secret, right of privacy, or any other legal right and will comply with all applicable laws, rules, and regulations.

You are the owner or the real user of the protected content. In any other cases, you must be sure that the content used is free to use and has no restrictions, pending claims or any other demands to the content.

SPG Printing will not be required to make any payments for the licensing and royalty fees to any third parties in connection with your used designs, pictures or texts for the created products.

Client content must not violate anyone’s personal, religion, ethnic or any other freedom to express user guarantees that his own website clients will not claim any refund from the SPG Printing company. This situation applies then the size, color, or the appearance of the product is not good enough for the client. If after review the client is not content and he decides to return it, SPG Printing is not taking the responsibility for the cancelations.

Limitations

SPG Printing provides the website, platform for the products creation and print on demand services itself. The company is not liable for your and the third party damages that occur because of incidental, indirect, or any other activities relating to or connected with the use of services, website or product creation platform that can end up in loss.

Return and Refund Policy

SPG Printing is only responsible to refund money missing, or broken items on print errors or embroidery errors like changing the customer’s logos, colors or fonts.  In this case the customer should return the product to SPG Printing manufacturing warehouse where the item would be reviewed and changed to new product.  At SPG Printing once approved all sales are final , we don’t accept returns since all items are specifically customized for each customer and cannot be sold to any other person. If a customer is not happy with the overall view, comfort or any other reasons that are not design errors as mentioned above, SPG Printing will not be responsible to refund any money to the customer. At SPG Printing we make sure that the final customer is aware of the product’s quality, item size and print. If a customer provides their own items SPG Printing will not be responsible for any damage or issues that can happen to their items, at SPG Printing the user can purchase the items where we know how each an every item reacts to the specific choice of customization and we prefer using our own items which are always offered to the customers first.

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